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Shipping Policy

At 1Family 1Health Pharmacy, we don’t believe in hidden costs. We pride ourselves in open & honest business practices, reducing the fine print and providing friendly experience. Following are highlights of our shipping policy:

  • Free Shipping on orders $49 & up

– Applies to all order regardless of weight within the USA continent

– Excludes Cold Ship Items

  • Our standard shipping service is USPS First Class mail for orders under 1lb & USPS Priority mail for orders over 1lb of weight.

– For orders $49 & up, we offer different shipping options at a flat rate cost to you. In some cases when large orders are placed these rates may need to be adjusted, based on weight and shipping location.

– Excludes Cold Ship Items

  • Low Introductory Premium Shipping prices

– Low introductory price on faster shipping services

– Excludes Cold Ship Items

Note: No shipping will be done during any holidays, the package will be shipped after holidays.



When we offer any discounts, we actually mean it. We want to innovate in the space of improving affordability to consumers. As part of our commitment to superior service, we offer you a standard discounted price. If the shipping is more we absorb the cost. For orders $49 & up, we allow you to upgrade to faster shipping options at fixed prices, regardless of location.


For 1Family 1Health Pharmacy items, processing time starts when approved prescriptions for each of the Rx items in the order have been received (it is not the time when order is placed). If an order contains Rx item, the entire order is considered an Rx order.


Orders in the state of Florida are delivered faster! Get your orders delivered anywhere in Florida within  2-3 days service. We also offer USPS Express and UPS services (1-2 Days). All the faster services are offered at discounted prices.


1Family 1Health Pharmacy is duly authorized to ship prescription medications only within the state of Florida.


Certain items require refrigeration at all times. Cold Ship items can only be shipped using Premium Shipping Services for in-time delivery. If an order contains a Cold Ship item, all items in the order are subject to Cold Ship service. Items in Cold Ship service do not qualify for free shipping. 

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